Frequently Asked Questions

Curvo is a deal intelligence tool designed to help sales teams increase performance and productivity. It provides real-time and retrospective coaching, enabling sales reps to handle objections, conduct discovery, and manage high-stakes conversations with confidence. It also automates CRM updates, generates follow-up tasks, and aligns with sales frameworks like MEDDIC and BANT.

Unlike Gong or Chorus, which focus heavily on call recording and analysis, Curvo offers real-time coaching during live sales calls. Reps get live guidance on objection handling, discovery questions, and next-step recommendations while the call is in progress, not just afterward. Curvo is a next-gen sales intelligence platform built with a multi-agent architecture to provide 10x better sales coaching for reps. Our underlying knowledge graph finds key moments in sales calls that have impacted closed-won revenue, and the models are self-learning, providing impactful coaching to reps live in their calls. We're one of the pioneering solutions in real-time.

Curvo supports leading sales frameworks like MEDDIC, BANT, PACT, and SPICED. We also support custom sales frameworks and can implement them very quickly based on our modular framework approach. 50% of our customers embed their own frameworks in deals. It actively tracks progress against these frameworks during sales calls and highlights blind spots, ensuring that reps follow a standardized, repeatable qualification and closing process.

Curvo targets companies with 10 to 10,000 reps, focusing on teams that are selling into large enterprises. We have a strong focus on mid-market organizations in North America and EMEA with £500M+ in revenue that are looking to transform their sales orgs with the power of deal intelligence. Curvo serves a range of customers, including Series A to Series D high-growth startups and larger enterprises. It’s ideal for companies seeking to improve deal velocity, sales productivity, and overall quota attainment.

Curvo automates CRM updates by populating call notes and MEDDIC fields dynamically after each conversation. We also backfill admin work by creating new contacts and companies in the CRM. Curvo aims for 95% data hygiene in HubSpot and Salesforce. Additionally, we can build custom integrations if the customer uses a different CRM. This process reduces manual entry, increases data accuracy, and ensures critical details from sales calls are captured and synced automatically, which is essential for forecasting and decision-making.

Yes, Curvo learns from how top performers win, identifying key moments and translating their talk tracks into contextualized nudges shared with new reps. This allows new reps to have optimal talk tracks to use in real conversations, accelerating their ramp-up time.

Curvo uses the customer-authorised context in your workspace to identify trends in successful deals, such as specific questions asked, tone of voice, or objection responses, and provide guidance in real time. Customer data is not used to train AI models. Curvo also assesses calls against a 100-point scorecard aligned to best-practice MEDDIC or equivalent frameworks, with a human-in-the-loop process for managers to rank calls and provide input.

Yes, Curvo integrates directly with Zoom, Google Meet, and Microsoft Teams to provide live in-call coaching and insights. Customers can choose botless capture with no visible participant or a visible meeting bot. Both modes use Recall.ai to capture the selected meetings.

Curvo uses previous call recordings, sales playbooks, ICPs, and other authorised workspace context to tailor its output to your company’s GTM motion and sales process. Customer data is not used to train AI models.

Absolutely. Curvo provides objection handling cards that are highly contextualized based on our learning of best-practice ways to handle critical objections. This helps reps respond confidently and appropriately in high-pressure moments.

Curvo captures call data, identifies coaching opportunities, and highlights moments where reps might need improvement. Managers can also look across their team with strategic reporting to see gaps in framework adoption, new initiative rollouts, and other details around the way they are running calls. With scores across all the meetings, managers can very quickly address the gaps to coach reps more strategically.

Yes, Curvo can identify and track mentions of competitors during sales calls. With global search, you can query your entire data set within Curvo and see how you're faring against key competitors. This allows companies to monitor shifts in competitor activity and respond accordingly, giving them a competitive edge.

Curvo prioritises data privacy and security. We use enterprise-grade encryption to protect data both in transit and at rest, with role-based access to sensitive information. Recordings, transcripts, derived analysis, and CRM data are persistently stored on AWS eu-west-2 (London). Selected subprocessors may process data in other documented locations as described in our Data Processing Agreement. Customers can request data deletion or export, and retention policies can be customised to customer requirements.

Curvo provides deal progression insights, talk ratio analytics, and sentiment analysis. It also offers strategic initiative tracking, closed-won deals, adoption of trackers by region, the longest customer story, question rate, talk times, framework adoption rates, and MEDDIC scores. This comprehensive reporting enables clear visibility into deal health and pipeline movement.

Getting set up for Curvo's insights product takes less than five minutes. The real-time product has a one-to-two-week configuration period in which authorised company context is set up to provide relevant guidance from day one. Customer data is not used to train AI models.